Question 1

How quickly will you respond?

Accepted Answer

Responses are typically within 24 hours, depending on travel days and scheduled service appointments. If Chris is on a job and receives a call, he will return voicemails, texts, or messages as soon as the current appointment is completed.

You may contact Chris by call, text, email, or by submitting a service request through the website. Online request forms are often the fastest way to receive a response because they provide detailed information up front.

Question 2

Do you accept emergency calls?

Accepted Answer

Yes, emergency service requests may be accepted based on availability. While emergency situations are taken seriously and prioritized whenever possible, emergency service is not guaranteed due to scheduling, location, or service limitations.

If you are experiencing an urgent issue, please call or submit a request with as much detail as possible so availability can be assessed.

Question 3

Do you offer phone consultations?

Accepted Answer

Some services may require a brief phone call before or after a booking request is submitted. These calls are used to gather additional details, clarify symptoms, confirm access, or ensure the service requested is the best fit.

Phone calls are not formal consultations but are intended to help both parties prepare and avoid misunderstandings before service is scheduled.

Question 4

What information should I include when contacting you?

Accepted Answer

The easiest way to provide all necessary information is to complete the service request form on the website, where you can select the specific service you need and answer guided questions.

If contacting by phone, text, or email, please include:
Your full name
Best phone number
Current location of the RV
RV year, make, and model
A brief description of the service or issue

Providing this information upfront helps streamline scheduling and response time.

Question 5

Is payment required to schedule service?

Accepted Answer

Yes. Payment is required to reserve an appointment. Pricing details are listed on the Services pages, and all booking policies are clearly outlined before scheduling.

Prepayment ensures appointment availability and allows time for preparation, travel, and initial assessment. Any additional services, labor, or materials beyond the booked service will be discussed and approved before proceeding.

Frequently Asked Questions

Frequently asked questions

How quickly will you respond?

Do you accept emergency calls?

Do you offer phone consultations?

What information should I include when contacting you?

Is payment required to schedule service?

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